The web development agency helping businesses grow online.
Design and build high-performing digital platforms. Through custom builds, seamless migrations, and ongoing optimization, businesses across publishing, media, education, nonprofits, and beyond can grow and scale with confidence.
Free 30-minute call. No pitch, no obligation.
Trusted by 100+ founders & publishers
We've done this before.
More than a decade of experience means your project benefits from proven judgement, not trial and error.
- 10+
- years in business
- 200+
- projects delivered
- 2+
- year average client relationship
- 4.9/ 5
- Clutch rating
Everything your digital platform needs, under one team.
Whether you’re building from scratch or improving an existing platform, we have the experience to turn your business goals into a stronger digital platform.
Web Development Services
We design and develop modern digital platforms that are reliable, scalable, and built for long-term growth. From new websites and complex migrations to AI integrations and automated workflows, whatever your business needs, our team has it covered.
See all web development servicesNot sure where to start? Let’s talk
How we work.
Everything stays connected under one team from the earliest conversations. The people who help define the project are the same people who design, build and support it, ensuring important decisions are not lost between separate partners and the work stays consistent throughout.
Discovery
We understand your current state, define the future state, and shape the right solution, resulting in a clear project blueprint that guides the work ahead.
Design
We translate the agreed direction into user journeys, screens, and interactive flows your team can review before development begins.
Build
Senior engineers turn the approved direction into a fast, reliable and maintainable digital product, thoroughly tested across the devices and environments your users rely on.
Partnership
After launch, we can continue to maintain, improve, and extend the product as your organisation, users, and priorities evolve.
Turn business needs into a plan you own, ready to build with confidence.
Discovery is a standalone process that creates a clear, shared understanding of what needs to be designed and developed. Refact works with your team to define the business needs, user requirements, workflows, integrations, and technical considerations, turning them into an actionable blueprint for the website, web application, or software you’re about to build.
- Total ownership: Keep the Project Blueprint and share it across your organisation.
- Strategic value: Use it to support internal planning and future decisions.
- Complete flexibility: Continue the project with Refact whenever you are ready.
Real projects, measurable outcomes.
A complex, custom-built migration pipeline moved St. Louis Magazine from MetroPublisher to WordPress, transforming 30,000+ legacy articles into Gutenberg blocks while preserving URLs, media assets, and years of accumulated SEO value
Moved across domains without breaking citations, inbound links, or years of accumulated search authority
We engineered a custom headless architecture, restructuring 30 years of tangled data, unifying TGR’s disconnected website, store, video platform, and forums into one single high-performance platform
Beehiiv newsletters, YouTube videos, and podcast episodes flow directly into WordPress, turning three separate channels into one fully automated publishing engine
El Colectivo’s editorial methodology, transformed into a multilingual AI coach that strengthens every pitch and reduces the burden on senior editors
Who we partner with.
Our experience across media and publishing, ecommerce, education, and the nonprofit sector gives us a strong understanding of the workflows, platform constraints, and technical risks these organisations often face.
See every industry we serveMedia & Publishing
Editorial teams are often constrained by outdated platforms, limited publishing tools, and workflows that require technical support for routine tasks. At Refact, we modernize publishing systems so teams can work independently, publish faster, improve content discovery, and grow their subscriber base.
Ecommerce
Ecommerce businesses invest heavily in attracting customers, yet many shoppers leave before completing a purchase because products are difficult to find or checkout creates unnecessary friction. We specialize in designing and developing high-performance storefronts and custom ecommerce platforms that simplify the buying journey, support complex operations, and turn more traffic into completed orders.
Education
Education platforms become harder to manage as content spreads across departments, subdomains, and outdated systems. We consolidate complex digital ecosystems into modern platforms while preserving years of content, search authority, and the workflows internal teams depend on.
Nonprofit
Nonprofit organizations rely on digital platforms for far more than communication, from fundraising and applications to community programs. We design and develop accessible websites and custom digital platforms that simplify management and make these services more accessible to the communities they serve.
Also working in
"Trends has grown 5x since we started working with Refact. The agency is so great that we decided to continue working with them even after Trends was launched. They are responsible for nearly 100% of all our engineering work."
"Their project manager was among the best I've worked with. They completed every migration stage through production and testing, met deadlines, and handled 1,000+ article redirects without us needing to micromanage."
"Refact is great to work with in our complicated business. They launched a great-looking, functional site, and our overall engagement increased by about 20%."
Your questions,
answered.
What clients usually want to know before starting a project.
Still have a question? Ask usLet's build something that lasts.
Tell us what you are trying to build, improve, or migrate. We will help you identify the right next step and what it will take to move forward.




